Frequently Asked Questions

What is Therapy?

Therapy is the process of meeting with a therapist to help resolve problematic behaviors, feelings, relationship and/or family issues, beliefs, and thoughts.  Each journey is different and we respect either how long, short, difficult, and easy the journey may be.  We do not discriminate based on race, age, sexuality, and/or religion. 

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Is this confidential?

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We follow all HIPAA guidelines and we are compliant with all regulations.  We take all measures to ensure that your privacy and confidentiality is a priority. 

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What insurance do you take?

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Currently, we accept Medicaid FFS, Anthem Blue Cross/Blue Shield Healthcare Solutions, Silver Summit, some private insurances (Please call/email us to confirm if we take your insurance) and Private Pay.  However, we are connected with many therapists and can refer you if the insurance you have is not what we can accept.  

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What is Medicaid FFS?
 
There are different types of Medicaid insurance in Nevada.  Perceptions Counseling Service can only receive FFS which stands for Fee For Service.
  
What if I have dual coverage?
 
Even though you have Medicaid with another insurance it may or may not mean you qualify.  Because all insurance varies, our office will have to check for eligibility.   In either case please either call or send us an email and we can check.  

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It is difficult for me to drive to the office, is there another way?
 
Depending on your insurance we can visit you in-home.  However, it is dependent on your coverage and the availability of our therapists.  

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I have never been to counseling, what if I don't like it?  

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We know it can be hard to ask for help.  As the client, you have the right to cancel services anytime.  We applaud your courage and thank you for choosing to see our therapists here at Perceptions Counseling Center.